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28 lines
1.6 KiB
Markdown
28 lines
1.6 KiB
Markdown
# Dell hardware
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## Recovery
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> **Note:** the Dell OS Recovery Tool identifies, downloads and creates a boot device with **the original operating system that was preinstalled on a Dell computer** only. It does not provide alternate operating systems for download.
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1. download and install the Dell [OS Recovery Tool] on a Windows machine
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1. open the application
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1. select a computer and click Next, then
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- if using the same Dell computer, click _This Computer_
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- if using another working computer, under _Another computer_ enter the Service Tag of the Dell computer and click Search
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1. disconnect any USB drive/s that are connected to the computer for security
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1. connect a USB flash drive with **at least 16 GB** of free storage space to the computer; this will be formatted and used to create the USB recovery media
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1. under the USB drive, select the USB flash drive that you would like to use to create the USB recovery media and check the button _I understand that the selected drive will be reformatted and existing data will be deleted._
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1. click _Download_ to begin downloading the operating system recovery image; once the process is complete, a summary screen is shown
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## Sources
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- [How to download and use the Dell operating system recovery image in Microsoft Windows]
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References
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[how to download and use the dell operating system recovery image in microsoft windows]: https://www.dell.com/support/kbdoc/en-us/000123667/how-to-download-and-use-the-dell-os-recovery-image-in-microsoft-windows
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[os recovery tool]: https://www.dell.com/support/home/en-us/drivers/osiso/
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