oam/knowledge base/upgrade a ps4's hdd/README.md

Upgrade a PS4's HDD

1. Back up the current system data and saves to an external drive;
2. shut down the PS4 completely;
3. upgrade the HDD;
4. install the system software on the new drive;
5. restore the system data and saves from the external drive.

Back up the existing data on an external USB storage device

To back up data you need an FAT32 or exFAT-formatted USB drive with at least the storage space of the PS4 backup file. If you don't have enough space to back up everything on your device, you can choose not to back up application data.

It's important to sync your Trophies first, as they are not included in the backup data: go to Trophies, press the OPTIONS button, and select Sync Trophies With PSN.

1. Insert the USB drive into your PS4 console;

2. go to Settings > System > Back Up and Restore;

3. select Back Up;

4. confirm which data you'd like to back up.

   It is important to back up saved data to avoid losing any game progress.

5. Customize the backup file name and select Back Up; this will restart the console and start the backup process;

6. remove the USB drive once the console has been started up normally again.

Upgrade the HDD

This procedure has been tested on a PS4 Pro. Other models have different procedures.

1. Place the console upside-down on a flat surface and remove the HDD bay cover; remove from the right side first.

   You may see a sticker covering the HDD bay cover. It's safe to remove this, and it will not affect the warranty.

   

2. Remove the screw holding the tray in place and and pull the HDD mounting bracket to remove it;

   

3. Remove the HDD from the mounting bracket and insert its replacement;

   

4. screw the screws back in, being careful not to over-tighten them;

5. reinsert the HDD mounting bracket and put the crew back in to hold it in place;

   

6. re-attach the HDD cover.

Reinstall the system software

This will delete all of the data on your PS4 console. This process is often referred to as a "factory" reset, or "hard" reset.

1. Using another device:

   1. create a folder named PS4 on a USB drive formatted as FAT32;

   2. inside that folder, create another folder named UPDATE;

   3. download the full installation file from the system software download page;

      the system software installation file must be for a version that is >= to the firmware currently installed on the console.

   4. copy the installation file in the UPDATE folder created before; the file must be named PS4UPDATE.PUP.

2. Plug the USB drive containing the file into the PS4;

3. start the console in Safe Mode pressing and hold the power button, and releasing it after the second beep;

4. select Safe Mode's option 7: Initialize PS4 (Reinstall System Software);

5. confirm at the prompts.

If the PS4 does not recognize the file, check that the folder names and file name are correct. Enter the folder names and file name using uppercase letters.

Restore backed up data from an external USB storage device to the PlayStation 4

When restoring data, your PS4 will erase all the data currently saved on your console. This can't be undone, even if you cancel the restore operation. Make sure you don't erase any important data by mistake. Erased data can't be restored.

1. Go to Settings > System > Back Up and Restore;
2. insert the USB drive that contains the backup into your PS4;
3. select Restore PS4;
4. select the backup file you'd like to restore;
5. confirm to restore.

Please note, users who have never signed in to PlayStation™Network (PSN) can restore saved data to only the original PS4 console that was backed up. To restore saved data to another PS4 console, you must sign in to PSN before backing up data.

Further readings

• PS4: upgrade HDD
• PS4: External hard drive support
• How to back up and restore PS4 console data