From 6bbb3b7a9c1efbc7f2886d487712e90c0c767e3f Mon Sep 17 00:00:00 2001 From: Michele Cereda Date: Sun, 17 Apr 2022 23:56:54 +0200 Subject: [PATCH] Added dell notes to the knowledge base --- knowledge base/dell hardware.md | 23 +++++++++++++++++++++++ 1 file changed, 23 insertions(+) create mode 100644 knowledge base/dell hardware.md diff --git a/knowledge base/dell hardware.md b/knowledge base/dell hardware.md new file mode 100644 index 0000000..ea9b666 --- /dev/null +++ b/knowledge base/dell hardware.md @@ -0,0 +1,23 @@ +# Dell hardware + +## Recovery + +> **Note:** the Dell OS Recovery Tool identifies, downloads and creates a boot device with **the original operating system that was preinstalled on a Dell computer** only. It does not provide alternate operating systems for download. + +1. download and install the Dell [OS Recovery Tool] on a Windows machine +1. open the application +1. select a computer and click Next, then + - if using the same Dell computer, click _This Computer_ + - if using another working computer, under _Another computer_ enter the Service Tag of the Dell computer and click Search +1. disconnect any USB drive/s that are connected to the computer for security +1. connect a USB flash drive with **at least 16 GB** of free storage space to the computer; this will be formatted and used to create the USB recovery media +1. under the USB drive, select the USB flash drive that you would like to use to create the USB recovery media and check the button _I understand that the selected drive will be reformatted and existing data will be deleted._ +1. click _Download_ to begin downloading the operating system recovery image; once the process is complete, a summary screen is shown + +[os recovery tool]: https://www.dell.com/support/home/en-us/drivers/osiso/ + +## Further readings + +- [How to download and use the Dell operating system recovery image in Microsoft Windows] + +[how to download and use the dell operating system recovery image in microsoft windows]: https://www.dell.com/support/kbdoc/en-us/000123667/how-to-download-and-use-the-dell-os-recovery-image-in-microsoft-windows